The client is a steel production company that is over 100 years old. The company focuses on recycling and production of steel products. They are part of an international holding company and operate as a mid-market company in the Netherlands.
The client was facing trouble because several key players had decided to leave the company. The sitting operations manager indicated he was overworked and not able to resolve the problems the company was facing. Most of the issues came from a lack of leadership on the management/director-level in the company. They were afraid to make decisions and let problems live on and grow.